Whether you're browsing our site or reaching out about a project, this policy covers how we handle your data.

1. What We Collect

When you visit onbrnd.co.uk or get in touch with us, we may collect:

• Your name and email address

• Your business name and enquiry details

• Information submitted through our contact or newsletter forms

• Basic website analytics such as pages visited and device type

We only collect what we need to respond to you and run our business properly.

2. What We Use It For

We use your information to:

• Respond to project enquiries and manage client work

• Send our newsletter to subscribers who have opted in

• Improve our website and how we communicate

• Meet any legal obligations we're required to follow

We will never sell your data to anyone.

3. How We Store It

All personal data is stored securely and only accessible by people who need it to do the work — usually just us. We use secure systems (e.g. Gmail, Notion, Framer, Slack) and keep everything password-protected. If you’ve ever worked with us, your project files are safe and archived for backup purposes only.

4. Third-Party Tools

Like most websites, we use a few trusted tools to make things work better:

• Google Analytics / Plausible – for anonymous site usage stats

• Framer – for collaborative design feedback

• Slack / Email – for direct project communication

• Notion – to organize your project scope, timelines, and feedback
  
  As a performance marketing agency we work across the following platforms on behalf of clients and for our own marketing:
  
  

  • Meta — advertising and analytics

  • Google — advertising and analytics

  • Framer — website and form submissions

  • Email platforms — newsletter and client communications
    
    

  Each platform operates under its own privacy policy.

These tools may collect basic usage data, but we don’t give them access to your personal info unless it’s required to complete a project (with your approval).

5. Cookies

We may use basic cookies to track how people interact with the site — nothing invasive or personal. You can always disable cookies in your browser settings if you’d prefer not to be tracked at all.

6. Your Rights

You can always:

• Ask us what data we have on you

• Request a copy of that data

• Ask us to delete it at any time

• Tell us to stop contacting you

To do any of that, just email us at info@onbrnd.co.uk

7. Data Retention

If you become a client, we’ll keep your project files, name, and contact info for reference and ongoing collaboration. If not, we’ll delete any inquiry-related data after 12 months.

We never hold on to anything longer than we need to.

8. Updates to This Policy

We may update this page from time to time. If we do, we’ll post the changes here and update the “last updated” date below.

Last updated: May 2026